PENGARUH KARAKTERISTIK INDIVIDU, KARAKTERISTIK PEKERJAAN DAN DUKUNGAN SOSIAL TERHADAP KEPUASAN KERJA KARYAWAN PUSKESMAS SE KECAMATAN AMPEAN
DOI:
https://doi.org/10.29303/distribusi.v8i1.96Keywords:
Job Satisfaction, individual characteristics, job characteristics and social supportAbstract
This study aims to analyze the effect of individual characteristics on job satisfaction, the effect of job characteristics on job satisfaction, the effect of social support on job satisfaction in puskesmas in Ampenan sub-district, especially ampenan health center, pejeruk puskesmas and Karang pule puskesmas, using 62 respondents as samples in the study this. This type of research is a questionnaire, causal associative research, with primary data sources and with questionnaire methods, documentation and interviews if there are respondents' answers that are unclear and need a more detailed explanation, as a crosscheck.
The results obtained are all valid and reliable questionnaires, and all independent variables namely individual characteristics, job characteristics, social support have a positive and significant effect on employee job satisfaction, because the r count obtained> r table, and social support variables are the dominant variables in the appeal variables of individual characteristics and job characteristics influence on job satisfaction.
Suggestions that can be proposed on how to increase job satisfaction by increasing job characteristics especially, the need for better explanations of the demands and targets of work that must be done by employees so that they are better prepared to work, provide learning or training to complement work experience that is still lacking or still new, and once in a while approach the family, the community to increase social support at work, to increase job satisfaction.
Downloads
References
Adianto, Hari. Yuke Agustin, I.G.A. Happy Trindira. 2005. Jurnal Manajemen & Kewirausahaan, Vol. 7, No. 2, September 2005: 125-138
Arifin, Zaenal. Eka Afnan Troena, Armanu Toyib dan Umar Nimran. 2010. Pengaruh Karakteristik Individu, Stres Kerja, Kepercayaan Organisasi Terhadap Intention To Stay Melalui Kepuasan Kerja dan Komitmen Organisasi (Studi pada Dosen Tetap Yayasan PTS Makasar). Jurnal Aplikasi Manajemen. Vol. 8 No. 3 Agustus. Hlm. 898 – 905
As’ad (2004), Psikologi industry, Dyogjakatra: LIBERTY
Baron, R.A & Byrne, D. (1994). Social Psychology: Understanding Human Interaction. Boston: Allyn & Bacon.
Blegen, M.A. 1993. Nurses’s job satisfaction: a meta-analysis of related variables. INurs. Res. 42 (1), 36 – 41
Boumans, N. 1990. Het Werk van verpleegkundige in algemene ziekenhuizen: een onderzoek naar werkaspecten en hun invloed op verpleegkndigen. University of Limburg, Maastrict
Castanheira, Filipa and Maria Jose Chambel. 2010. Burnout in salespeople: A three-wave study to examine job characteristic’s prediction and consequences for performance. Economic and Industrial Democracy. 31 (4), 409 - 429
Djastuti, Indi. 2011. Pengaruh Karakteristik Pekerjaan Terhadap Komitmen Organisasi Karyawan Tingkat Managerial Perusahaan Jasa Konstruksi di Jawa Tengah. Jurnal Bisnis dan Akuntansi. Vol. 13, No. 1 April 2011, Hlm. 1 - 19
Dunseath, J; Beehr, T A; King D W. 1995. Job Stres-Social Support Buffering Effects Across Gender, Education and Occupational Groups in Municipal Workforce. Journal of Public Personnel Administration. Winter 1995, p:60-83.
Deeter, D R and Ramsey, R P. 1997. Considering Source and Types of Social Support: A Psychometric Evaluation of the House and Wells (1978) Instrument. Journal of Personal Selling and Sales Management, Vol. XVII, No.1.1997
Hackman, J.R and Oldham, G. R. 1980. Work Redesign. Addison-Wesley. Massachusetts
Hair, Joseph, F., William C. Black, Barry J. Babin, Rolph E. Anderson and Ronald L. Tatham. 2006. Multivariate Data Analysis. Sixth Edition. Pearson International Edition
Ivancevich, John M., Roberth Konopaske and Michael T. Matteson. 2008. Organizational Behavior and Management. Eight Edition. Mc Graw-Hill International Edition
King, A J C; Peart, M J.1992. The Satisfaction and Stres of Being a Teacher. Worklife Report, Vol.8, No.6, p:12-13.
Kreitner, Robert dan Angelo, Kinicki. 2000. Perilaku Orgnisasi. Buku 2, Edisi 5. Jakarta Penerbit Salemba Empat.
Jansen, Patrick G. M. Ada Kerkstra, Huda Huijer Abu Saad and Jouke Van Der Zee. 1996. The Effect of job characteristic and individual characteristic on job satisfaction and burnout in community nursing. International Journal Nursy Study., Vol. 33, No. 4, PP 407 – 421
Johnson, J.V. and Hall, E.M. 1988. Job Strain, Work place social support, and cardiovascular disease: a cross-sectional study of a random sample of the Swedish Working Population. Am. J. Publ. Health 78 (10), 1336 - 1342
Karasek, R. A and Theorell, T. 1990. Healty Work : Stres, Productivity and the Reconstruction of Working Life. Basic Book, New York
Luthans, Fred. 2006 . Organizational Behavior. New York : McGraw-Hill
Murtiningrum, Afina. 2015 Analisis Pengaruh Konflik Pekerjaan-Keluarga Terhadap Stres Kerja Dengan Dukungan Sosial Sebagai Variabel Moderasi (Studi Kasus Pada Guru Kelas 3 Smp Negeri Di Kabupaten Kendal). Thesis. Unpublished. Program Pascasarjana. Program Studi Magister Manajemen. Universitas Diponegoro
Novita JH,dkk (2017) Pengaruh karakteristik pekerjaan,Karakteristik Indivu terhadap kepuasan kerja karyawan pada PT Bank Mandiri persero ,kantor cabang Manado, ,JUrnal EMBA vol 5 2017
Parasuraman, S and Greenhaus, J H. 1992. Role Stresors, Social Support and Well-being Among Two-Career Couples. Journal of Organizational Behavior, Vol.13, No.4 July 1992, p:339-356.
Ragin D M (2016 ) Hubungan sosial terhadap kepuasan kerja universitas Bayangkara jurnal ,jakarta raya
Ratnawati, Intan dan Mona Tiorina Manurung. 2012. Analisis Pengaruh Stres Kerja Dan Kepuasan Kerja Terhadap Turnover Intention Karyawan (Studi Pada Stikes Widya Husada Semarang). Diponegoro Journal of Management Volume 1, Nomor2, Tahun 2012, Hlm. 145--157 http://ejournal-s1.undip.ac.id/index.php/dbr
Stephen P. Robbins, 2006, Perilaku Organisasi, Jakarta: Indeks.
Sulaimiah, dkk (2017} Pengaruh Kepemimpinan, kompensasi dan lingkungan kerja terhadap kepuasan kerja pada paeruhaaan roti se kota Mataram.
Sulaimiah, dkk (2018) Pengaruh kepemimpinan, karaketritik pekerjaan, dan prospek karir pada sub bagian uum dan kepegawaian di pemerintahan kabupaten Lombok timur.
Tunjungsari, Peni. 2011. Pengaruh Stres Kerja Terhadap Kepuasan Kerja Karyawan Pada Kantor Pusat Pt. Pos Indonesia (Persero) Bandung. Vol. 1 No. 1, Maret .
Vecchio, Robert, P. 2003. Organizaiotnal Behavior Core Concepts. 5th Edition. Thomson, South Western.
Waluyo, Minto. 2011. Panduan Dan Aplikasi Structural Equation Modelling (Untuk Aplikasi Model Dalam Penelitian Teknik Industri, Psikologi, Sosial dan Manajemen). PT. Indeks. Jakarta
West, PJ. And Collen.1989. Job Stress and Public Sector Occupation, Implications for Personnel Manager. Roppa, Vol. 9 No. 3, Summer, 46-6
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2020 Sulaimiah, Djoko Supyateno, Sarifudiin Serif, Zainal Abidin
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Penulis yang naskahnya diterbitkan menyetujui ketentuan sebagai berikut:
- Hak publikasi atas semua materi naskah jurnal yang diterbitkan/dipublikasikan dalam situs Jurnal DISTRIBUSI ini dipegang oleh dewan redaksi dengan sepengetahuan penulis (hak moral tetap milik penulis naskah).
- Ketentuan legal formal untuk akses artikel digital jurnal elektronik ini tunduk pada ketentuan lisensi Creative Commons Attribution-ShareAlike (CC BY-SA), yang berarti Jurnal DISTRIBUSI berhak menyimpan, mengalih media/format-kan, mengelola dalam bentuk pangkalan data (database), merawat, dan mempublikasikan artikel tanpa meminta izin dari Penulis selama tetap mencantumkan nama Penulis sebagai pemilik Hak Cipta.
- Naskah yang diterbitkan/dipublikasikan secara cetak dan elektronik bersifat open access untuk tujuan pendidikan, penelitian, dan perpustakaan. Selain tujuan tersebut, dewan redaksi tidak bertanggung jawab atas pelanggaran terhadap hukum hak cipta.
